you did during the registration process. You may not have a third party (friend, relative,
etc.) complete Deals for you.
12. I think I signed up for all of the required Deals, but my Reward status doesn't show
that all of my Deals have been registered. What do I do?
After you select “Claim Deal” and follow the directions to complete that Deal, the
completed Deal may not immediately display on your Reward Status page. Don’t worry,
it can take up to five (5) days for a completed Deal to display on your Reward Status
page. If you have completed a Deal but it has been more than five (5) days and the
Deal still doesn’t display on your Reward Status page, click here to submit a customer
service request detailing your situation and we will do our best to resolve the issue.
For a subscription or purchase Deal, the Marketing Partner must be able to successfully
bill your credit card at least once or for the number of times specified in the particular
Deal’s terms to receive credit. Some of our Marketing Partners will not accept prepaid
cards to complete Deals. You will not be credited with completing a Deal unless the
Marketing Partner confirms your completion, so do not use a prepaid card for Deals or
cancel a Deal right after you signup. Many Marketing Partners will not give credit to a
“quick cancel.” For this reason, there may be a delay from the time you sign up for a
Deal and when it appears as a completed Deal on your Reward Status. Additional terms
and conditions may apply to participate in select marketing Deals. You should read the
terms of each Deal provided by the Marketing Partner for an explanation of these terms.
Specific Deal terms, as well as the Terms and Conditions set out herein, govern each
Deal. Please see our Representative Deal Chart for a brief description of most Deals,
information on initial and ongoing commitments, and how to cancel. For additional
information on Deals, visit the sponsoring Marketing Partner’s website. Customer
support is also available to provide assistance here.
13. How do I cancel a Deal that I signed up for?
Oh no! We’re sorry that you didn’t love the Deal. You can refer to this chart, which may
provide contact and cancellation information for your Deal. Because our Deals are
offered through our Marketing Partners, you should contact the Marketing Partner
directly with any questions or issues or to cancel the Deal. We are not able to cancel or
modify your subscriptions or Deals. However, if you still require assistance after
reaching out to the Marketing Partner, submit a customer service request here detailing
your situation and we will do our best to resolve the issue.
14. I completed the required number of Deals to qualify for my Reward. When will my
Reward be sent to me?
After completing the required number and categories of Deals to qualify for your
Reward, you must complete the multistep claim reward process (which requires ID
verification) to claim and obtain your Reward. It may take up to 7-10 business days for
us to send your Reward once you have completed the multistep claim reward process.
For more information on the reward claim process, see our Terms & Conditions.